Job Openings

Sales Representative (Dick Scott Motor Mall)

Sales Representatives

Dick Scott Motor Mall (Chrysler Dodge Jeep Ram brands) is currently hiring New and Used Automotive  Sales Professionals. Candidates must possess strong communication skills. Previous automotive  sales experience is preferred. We will train our ideal candidate(s).

 

Automotive  sales professionals are responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position requires prospecting, selling and follow-up.

 

Duties & Responsibilities include:

 

 Determine each customer's vehicle needs by asking questions and listening

 Ability to demonstrate each vehicle in product line (including test drives)

 Delivery of vehicles to customers ensuring that the customer understands the vehicle's operating features, warranty and paperwork.

 Attend sales meetings and training offered by the dealership and the manufacturer

 Follow all company policies and procedures

 Experience using VinSolutions CRM a plus

 

Dick Scott Motor Mall offers the following benefits:

 

   401(k)

 Health Insurance

 Dental Insurance

 Vision Insurance

 Long & Short Term Disability

 Paid Vacations

 Paid Holidays

 Employee Discount Program

 And MORE

 

Requirements

 

 High School Diploma or equivalent

 Valid driver's license & good driving record

 Professional personal appearance

 Excellent communication skills

 Ability to work hands-on with every customer

 Previous automotive sales experience preferred

 Ability to read & comprehend  instructions and information

 
 A desire for long-term employment  with a rapidly growing organization

 Personal & Professional Integrity

 All applicants must be authorized to work in the USA

 All applicants must have the ability to pass pre-employment testing to include background  checks, MVR, and valid driver's license


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Automotive Service Advisor/Writer (Dick Scott Motor Mall)

Automotive Service Advisor/Writer

Dick Scott Motor Mall CDJR is currently seeking an experienced Service Advisor/Writer. Candidates must possess strong communication skills and a minimum of 2 year previous automotive service consultant experience. Dealer Track experience is a plus.

As a Service Advisor/Writer, you are a liaison between customers and technicians. You will work with customers to schedule service work and address any concerns. This includes handling administrative and customer concerns and comments to allow technicians to diagnose problems correctly. You will be required to translate the technician's findings, which may be complex, into language the customer will understand.

 As with all positions within dealerships, a Service Advisor/Writer is expected to uphold the highest ethical standards.

 Job Duties:

  • Greeting customers, scheduling service appointments, and receiving vehicle information.
  • Listening to requests of the service desired and clearly explaining information on the repair order.
  • Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
  • Estimating the cost and time needed to do the repair, taking into account the customer's schedule.
  • Handling customer complaints and maintaining high customer satisfaction standards.
  • Handling escalated situations/performing follow-up as needed.
  • Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
  • Assist with Quality checks on completed jobs as needed.
  • Assist with overseeing work areas and customer waiting areas are kept clean and inviting
  • Assist with dispatching work to qualified and trained technicians.
  • Communicating vehicle updates via text throughout the workday.
  • EXPERIENCE IS A MUST!!!


Dick Scott Motor Mall CDJR offers the following benefits:

  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Long & Short Term Disability
  • Paid Vacations
  • Paid Holidays
  • Employee Discount Program
  • And MORE

REQUIREMENTS:

  • High School Diploma or equivalent
  • Must have proven track record of exceptional Customer Satisfaction
  • Above average entry level
  • Minimum 2 year experience as an Assistant Service Manager or Service Writer
  • Ability to read & comprehend instructions and information
  • Strong Communication Skills to deal with customers, employees and vendors
  • Dealer Track experience is a plus
  • Text2Drive experience is a plus
  • Personal & Professional Integrity
  • All applicants must be authorized to work in the USA
  • All applicants must have the ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver's license
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State Certified Technicians (Dick Scott Motor Mall)

Service Technicians

Dick Scott Motor Mall location in Fowlerville is hiring Automotive Technicians-Mechanics. Technician will quickly and efficiently perform maintenance and identify the cause of breakdowns on vehicles and perform repairs. State of Michigan certification is REQUIRED

 *Top competitive wages and full benefits package offered along with SIGN-ON BONUS based on experience


Job Responsibilities:

  • Perform vehicle inspections, maintenance, repairs, and document repairs
  • Communicate with service advisors when additional repairs are needed or when repairs cannot be completed in the scheduled time period
  • Inspect and test-drive new vehicles to ensure that all features function properly
  • Install accessories on new vehicles as specified by the customer or dealer
  • Work alongside skilled technicians to learn how to perform quality vehicle service maintenance and repairs


Job Requirements:

  • As an Automotive Technician (Auto Mechanic), you will be experienced and aware of the latest automotive technologies and be a persistent problem solver
  • Must possess 2 years of automotive maintenance experience
  • Must be Team oriented, flexible, and focused
  • Preference given to Chrysler Level 3 technicians
  • Must have a valid driver's license & good driving record
  • Must have State of Michigan Certification to be considered

 

Benefits*:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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Tire and Lube Express Technician (Dick Scott Motor Mall)

Tire and Lube Express Technician

Dick Scott Motor Mall CDJR has openings for experienced Express Lube Technicians. Lube Techs are primarily responsible for performing oil changes, tire rotations, and services as assigned in accordance with dealer and factory standards.

Responsibilities include:

  • Performs all work as outlined on repair order with efficiency and accuracy
  • Diagnose and perform needed repairs
  • Communicate with Parts Manager to obtain needed parts
  • Examine vehicle to determine if additional safety or service work is required
  • Advise Manager if additional work is needed
  • Document all work performed as soon as job is completed
  • Attend factory sponsored training classes and keep abreast of factory technical bulletins
  • Understand and follow federal, state and local regulations such as disposal of hazardous wastes
  • Ensure that vehicles are kept clean
  • Perform all other duties as assigned
  • Follow all company safety policies and procedures


We offer our full time employees the following benefits:

  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Long & Short Term Disability
  • Paid Vacations
  • Paid Holidays
  • Employee Discount Program
  • And MORE


REQUIREMENTS:

  • High School Diploma or equivalent
  • Valid driver's license and good driving record
  • Self motivated with ability to perform quality work with efficiency
  • All applicants must be authorized to work in the USA
  • All applicants must have the ability to pass pre-employment testing to include background checks, MVR, drug test, and valid drivers license
  • All applicants must perform duties and responsibilities in a safe manner
  • Ability to read & comprehend instructions and information
  • Personal & Professional Integrity
  • Desire for long-term employment

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BENEFITS:  All full-time employees are eligible for the following benefits after a waiting period
  • Medical, Dental and Vision Benefits
  • Short and Long-Term Disability
  • 401k
  • Paid Vacation
  • Paid Holidays
  • Employee Discount Program

COVID-19 CONSIDERATIONS:  To keep employees and customers as safe as possible, masks are required by everyone in the dealership showrooms and desks have plexiglass dividers. We also perform routine disinfecting of all work areas.

Contact

Dick Scott Motor Mall

3030 Fowlerville Rd
Directions Fowlerville, MI 48836-8905

  • Sales: 5138339724
  • Service: 800-804-9984
  • Parts: 800-711-3306

Hours

  • Monday 09:00AM - 09:00PM
  • Tuesday 09:00AM - 06:00PM
  • Wednesday 09:00AM - 06:00PM
  • Thursday 09:00AM - 09:00PM
  • Friday 09:00AM - 06:00PM
  • Saturday 10:00AM - 03:00PM
  • Sunday Closed